Privacy Policy

We collect information that you provide directly to us when you:

• Contact us through our website forms, email, or other communication channels
• Request services or submit inquiries about our consulting offerings
• Subscribe to our insights, newsletters, or publications
• Apply for positions or consultant network membership
• Attend our events, workshops, or training sessions

The types of personal information we may collect include:

• Full name and professional title
• Email address and phone number
• Organization name and role
• Mailing address and country of operation
• Professional background and areas of expertise
• Project-related information shared during engagements
• Communication preferences

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our consulting services, including monitoring & evaluation, economic development advisory, and strategic communications
• Communication: To respond to your inquiries, send project updates, and provide information about our services that may be of interest to you
• Business Operations: To manage our client relationships, process engagements, and maintain records as required by applicable regulations
• Research & Analysis: To conduct market research, analyze trends in the development sector, and improve our service offerings
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect our systems, prevent fraud, and ensure the security of our data and communications

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With your consent: When you have given us explicit permission to share your information
• Service providers: With trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you, subject to confidentiality agreements
• Project partners: With partner organizations on specific consulting engagements, only with your prior knowledge and as necessary for project delivery
• Legal requirements: When required by law, subpoena, court order, or governmental regulation
• Business transfers: In connection with any merger, acquisition, or sale of company assets, with appropriate data protection safeguards

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable data protection laws.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls limiting data access to authorized personnel only
• Regular security assessments and updates to our systems
• Staff training on data protection and confidentiality
• Secure document management and disposal procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining the highest practicable standards.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

• Active engagements: For the duration of our consulting relationship plus any applicable retention period
• Inquiry records: For up to 24 months after your last communication with us
• Mailing list subscriptions: Until you unsubscribe or request removal
• Legal and regulatory requirements: As required by applicable laws and regulations in our operating jurisdictions

After the applicable retention period, we will securely delete or anonymize your personal data.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of any inaccurate or incomplete personal data
• Deletion: Request deletion of your personal data, subject to legal and contractual obligations
• Restriction: Request that we restrict the processing of your personal data
• Data portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to the processing of your personal data for certain purposes
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at info@keystoneconsulting.so.

As a consulting firm operating across the Horn of Africa and East Africa, including Somalia, Kenya, Ethiopia, Djibouti, Uganda, and Tanzania, your information may be transferred to and processed in multiple jurisdictions. We ensure that appropriate safeguards are in place when transferring data across borders, in compliance with applicable data protection laws in each jurisdiction where we operate.

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Keystone Consulting
Hargeisa, Somaliland, Somalia
Email: info@keystoneconsulting.so
Website: www.keystoneconsulting.so